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What is the warranty?
We provide a 1-year warranty from the date of purchase. Items that are covered by the warranty period will be replaced at no cost to the customer. Replacement parts of the product will be provided at a nominal cost (covering the cost price of the replacement parts only) to the customers after the Warranty Period has expired.
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Is it returnable for a full refund if it doesn’t meet my expectations upon delivery?
Yes, absolutely. We always backup our sales. In case, you don't like the product, we take it back within 14 days and you get a 100% refund.
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I have a miller tripod, is the plate of redking compatible?
The plate of Redking is Manfrotto 501 compatible and so it will be used with any tripod having the same compatibility.
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What is the weight of Flycam Redking?
The weight of Flycam Redking with weight plate is approx. 3.2 kg
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How long can I use the steadicam before I get tired? Do I need the Arm & Vest with this?
This Flycam Redking camera steadycam weighs only 3.2kgs and so can be held easily for a long time but for more comfort you can use it with Arm Support and Body vest. Following are the options for it :
i) Galaxy Arm & Vest - Flycam Galaxy Steadycam Arm & Steadycam Vest
ii) Vista-II Arm and Vest -Flycam Vista-II Stabilizing Arm & Vest
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If my camera plus accessories are overweight, what options do I have? Can I add more counterweights?
Flycam Redking can bear up to 15.4lbs. You can add more counterweights for total weight up to 17lbs only.
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What\'s the maximum weight capacity?
This Flycam Redking can take the cameras weighing up to - 7 kg/15.4 lbs.
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Can I mount LCD Monitor with Flycam Redking?
Yes, you can mount the LCD monitor onto the weight plate of Flycam Redking. You need to remove the weights from one side to which you want to mount the LCD monitor.
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Does it come with a protector bag?
Yes, this Flycam Redking includes foam packaging with the bag.
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Does this Steadicam come with the counterweight?
Yes, this Steadicam comes with counterweight plates i.e.8 weights for each side.
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How to balance this?
Please check this video on how to balance the Redking Stabilizer: https://youtu.be/EsBJW96fD8I
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Would this unit work with a Sony FDR AX700 ? It weighs in around 3.0lbs.
Yes, the Flycam Redking Stabilizer will work with a Sony FDR AX700.
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Would this unit work with a Sony A7sii?
Yes, the FLYCAM Redking Video Camera Stabilizer will work with a Sony A7sii.
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Will this unit work with a Cannon 70D along with a zoom lens of 18-400mm attached?
A Canon 70D with the 18-400mm is about 4-5 lbs. The FLYCAM Galaxy Arm and Vest Kit with Redking Camera Stabilizer and its Camera Stabilizer, 15.4 lb Maximum Load will have no trouble handling the payload.
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Would this unit handle a Panasonic AG-CX350 ok? The camera weighs in at 4.19lbs.
Yes, the Flycam Redking Stabilizer can handle a Panasonic AG-CX350 easily.
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Would this unit work with a Sony FDR AX700 ? It weighs in around 3.0lbs.
Yes, the Flycam Redking Stabilizer will work with a Sony FDR AX700.
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Will this setup work with a BMPCC 5k setup?
Yes, the Flycam Redking Stabilizer will work with a BMPCC 5k setup.
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Can this be used with a Canon 80d?
Yes, Canon 80d can be used with the Flycam Redking Stabilizer.
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What is the length of center column when collapsed? I need to know for taking apart for travel.
The center post is just under 21" at its shortest length.
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Does this Flycam have a video on and off switch?
No, the Flycam Redking does not have an On/Off switch.
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Is it possible to mount a motorized gimbal onto the Flycam Redking Handheld Camera Stabilizer?
Yes, you can mount any handheld motorized gimbal with Flycam Redking Handheld Camera Stabilizer.
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Is Flycam Redking Handheld Stabilizer is compatible with Nikon d800 and with Sony fs5 cameras ?
Yes, the Flycam Redking Handheld Stabilizer is compatible with Nikon d800 and Sony fs5 cameras as it is compatible with all film and video cameras weighing up to 7kg/15.4lb.
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Is Flycam Redking (FLCM-RK) compatible with DJI-RSC 2?
Flycam Redking is not compatible with DJI-RSC 2.
Instead, we have another stabilizer i.e. Flycam G-Axis Stabilizer (FLCM-GAXS) which is compatible with DJI-RSC 2.
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Does this stabilizer come with the counterweight?
Yes, this stabilizer comes with counter weight plates i.e. 8 weights for each side.
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Is it compatible with the arm and vest?
Yes it is compatible with the Arm & Vest. There are two options for Arm & vest for this camera stabilizer i.e.
i) Galaxy Arm & Vest - Flycam Galaxy Arm and Vest Stabilizer
ii) Vista-II Arm and Vest - Flycam Vista-II Stabilizing Arm & Vest
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What's the maximum weight capacity?
This Flycam Redking can take the cameras weighing upto - 7 kg/15.4 lbs.
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I have a miller tripod, is the plate of redking compatible?
The plate of Redking is manfrotto 501 compatible and so it will be used with any tripod having the same compatibility.